Viva Aerobus

Fly Smart, Fly Viva Aerobus!  

Viva Aerobus, recognized as Mexico's leading low-cost airline, serves as an affordable gateway to travel, primarily operating from its dynamic hub at Monterrey International Airport (MTY). As the fastest-growing and most budget-friendly airline in the Americas, Viva Aerobus aims to provide passengers with efficient and economical travel. The airline prides itself on operating one of the youngest fleets in the industry, which includes modern Airbus A320 and A321 aircraft.

Viva Aerobus streamlines travel by offering a combination of direct flights that connect mid-sized airports and convenient hubs. While its largest hub is Monterrey, the airline also maintains key operational bases in Cancun, Guadalajara, Mexico City-Benito Juarez, Los Cabos, Merida, Mexico City-Felipe Angeles, and Tijuana.

The airline's fleet comprises 113 aircraft, including fuel-efficient and quieter Airbus NEO models. Viva Aerobus conducts over 215 daily flights across 140 routes to 51 domestic and international destinations. Its expansion continues, with an additional 40 Airbus A321neo aircraft expected to join the fleet by the end of 2026, further extending its reach across Mexico and beyond. On May 19, 2022, Viva Aerobus also solidified its distribution capabilities by signing an agreement with Sabre Corporation, a prominent software and technology provider in the global travel industry.

While Viva Aerobus is known for its incredibly low fares and rapidly expanding network, travelers should be aware of certain trade-offs associated with its low-cost model. Skytrax, a respected international air transport rating organization, has certified Viva Aerobus as a 2-Star Low-Cost Airline. This rating reflects the quality of its airport and onboard products, as well as its staff service.

According to Skytrax's assessment, Viva Aerobus operates a modern fleet with standard, non-recline onboard seating, offering a 29-inch seat pitch. Passengers should note that the selection of food and beverages available for purchase onboard is fairly limited, and there can sometimes be issues with item availability. In terms of service, Skytrax's review indicates that cabin staff service is primarily functional, with some areas lacking in overall service quality. Similarly, the airport service provided by Viva Aerobus can present challenges, with some interactions described as bordering on rude.

Travelers considering Viva Aerobus should carefully weigh the significant cost savings against these aspects of the passenger experience, particularly concerning onboard amenities and staff interactions.