JetBlue is New York's Hometown Airline™, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles (Long Beach), Orlando, and San Juan. JetBlue's headquarters are in the Brewster Building in Long Island City, New York. JetBlue carries more than 35 million customers a year to 100 cities in the U.S., Caribbean, and Latin America with an average of 925 daily flights.
David Neeleman founded the company in August 1999, under the name "NewAir". JetBlue started by following Southwest's approach of offering low-cost travel but sought to distinguish itself by its amenities, such as in-flight entertainment, TV at every seat, and Sirius XM satellite radio.
As of December 2024, JetBlue's fleet includes 289 aircraft in service and 6 on order, comprising the following types of aircraft:
In January 2020, JetBlue announced its intentions to start becoming carbon neutral on all domestic flights.
JetBlue's slogan is "You Above All".
In June 2020, the airline announced several new routes across its network, including point-to-point routes between the northeastern United States and Florida, and new transcontinental routes from Newark Liberty International Airport.
The airline has codeshare agreements with the following carriers: Aer Lingus, American Airlines, Cape Air, Emirates, JSX, Hawaiian Airlines, Icelandair, Porter Airlines, Seaborne Airlines, Silver Airways, South African Airways, Qatar Airways, and Royal Air Maroc.
Along with its announcement of its strategic partnership with American Airlines, the airline announced the imminent closure of its base at Long Beach Airport and the transfer of the base's operations to Los Angeles International Airport from October 6, 2020.
On February 1, 2021, JetBlue introduced its new Mint product called Mint Suite, which was to be configured on its entire Airbus A321LR fleet for its future transatlantic flights to London, and on some of its A321neo aircraft for select flights initially to Los Angeles. On April 21, 2021, JetBlue announced that the airline would be expanding into Canada, announcing new routes between Vancouver and both New York City and Boston. On April 26th, 2021, JetBlue held its inaugural Airbus A220-300 flight which flew from Boston Logan International Airport to Tampa International Airport.
On May 19, 2021, JetBlue confirmed the start dates and destination airports for its planned flights to London, and by extension its first flights to Europe. The airline operates services from New York JFK to both London Heathrow and Gatwick airports, and the services would launch on 11 August 2021, and on 29 September 2021 respectively. In turn, the airline's planned flights between London and Boston were postponed to 2022.
Skytrax certified JetBlue as a 3-Star Airline for the quality of its airport and onboard products and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
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