AirAsia X

AirAsia X is a mid-range low-cost airline operating primarily in the Asia-Pacific region. Established in 2006 as Fly Asian Express ("FAX"), the company started out servicing the rural areas of Sarawak and Sabah with turboprop aircraft before undergoing a comprehensive rebranding in September 2007, followed by the first AirAsia X flight to Australia in November 2007.

At the onset of the COVID-19 pandemic in 2020, AirAsia X embarked on a period of hibernation of its scheduled flight operations and commenced its debt restructuring by way of a scheme of arrangement in October 2020, which was completed and formalised on 16 March 2022 following lodgment of the court sanction.

AirAsia X as a Group has since then been on a steady course of recovery as it returned to the skies with scheduled passenger flight operations to Australia (Sydney, Melbourne, Perth, and the Gold Coast), China (Beijing, Hangzhou, Shanghai and Chengdu), India (New Delhi and Amritsar), South Korea (Seoul and Busan), Japan (Sapporo, Tokyo and Osaka), Taiwan (Taipei), Indonesia (Bali), and Saudi Arabia (Jeddah) from two hubs: Kuala Lumpur and Bangkok as of January 2024.

As of 31 December 2023, AirAsia X maintains a core fleet of 18 A330-300 aircraft, while our associate Thai AirAsia X maintains a fleet size of eight A330-300 aircraft.

AirAsia X offers two travel classes: Economy and Business.


Economy Class:
 

• Baggage allowance is unrestricted but must be paid for.
• Comfort Kits with a blanket, inflatable pillow and eye mask can be purchased on board.
• Meals, snacks and beverages are available for purchase on all flights; pre-orders can be made online for a 15% discount.
• For a fee tablets with movies and TV shows can be hired ( not available on flights to New Zealand, Nepal, Saudi Arabia, United States, Bali and Male).
• Seat pitch of 31 to 32 inches with standard recline; pre-selection of preferred seat available for a fee; no children under 12 years permitted in a quiet zone at rows 7 to 14 and these seats can be reserved for an additional fee. Extra seat in each row making it 9 abreast seating. Seats are narrow.
• No forwarding of baggage from one sector to another so passengers must allow enough time between flights to collect bags and re-check in for the next flight via immigration if arriving on the international sector; 
• Fly Thru tickets available for purchase allow passengers arriving at Kuala Lumpur to bypass immigration and transfer checked baggage to their final destination.
• Explicit advice was given to pre-purchase checked baggage, in-flight upgrades, meals and entertainment when booking to avoid disappointment and higher charges at the airport or on board.

Business Class:

• Pillow and quilt provided.
• Meals and beverages provided.
• Tablets show movies and TV shows but not a huge selection.
• A baggage allowance of 25kg is complimentary; additional baggage must be paid for.
• Seat pitch of 60 inches with 20-inch width which transforms to angled lie-flat bed, in-seat power.
• Fly Thru tickets available for purchase allow passengers arriving at Kuala Lumpur to bypass immigration and transfer checked baggage to the final destination.
• No forwarding of baggage from one sector to another so passengers must allow enough time between flights to collect bags and re-check in for the next flight via immigration if arriving on the international sector;