Jetstar

Jetstar Airways is an Australian low-cost airline, headquartered in Melbourne. Its main base is located at Melbourne Airport. The airline operates an extensive domestic network, regional and some international services. 

Jetstar is a wholly owned subsidiary of Qantas, created in response to the threat posed by airline Virgin Australia.

The airline uses a mixed fleet of the Airbus A320 family and the Boeing 787 Dreamliner. Like its Qantas parent, Jetstar competes with Virgin Australia. As of November 2023, the Jetstar Airways fleet consists of the following aircraft: 53 Airbus A320-200, 6 Airbus A321-200, 9 Airbus A321neo and 11 Boeing 787-8 Dreamliner.

On all domestic routes Jetstar has a buy on board single class service offering food and drinks for purchase.

On all Boeing 787 international routes, Jetstar offers a two-class service: Economy Class and Business Class.

Economy Class: On board, Economy class passengers can purchase the comfort pack with the aforementioned items. Jetstar offers either pre-purchased meals on wheels or buy on board service with food and beverages. For entertainment, in flight audio entertainment is available on the flight.

Business Class: Jetstar offers Business Class on its B787-8 aircraft. The Business Class cabin is fitted with 21 leather premium class seats in a 2-3-2 configuration, similar to Qantas domestic Business Class or Qantas international premium economy class. The service is inclusive of all meals and beverages, in-flight entertainment, and includes an increased baggage allowance of 30 kg. Business Max fares also include Qantas Club lounge access where available, and earn Qantas Frequent Flyer points.

Jetstar Airways is Certified as a 3-star low-cost airline by Skytrax  for the quality of its airport and onboard product and staff service. Here's what Skytrax says about Jetstar: “Jetstar Airways B787 aircraft offer Business Class and the product and service are of a Premium Economy standard, and close to 4-Star. Economy comfort varies by aircraft (seat pitch 28-30″). IFE content on B787 is good but is chargeable in Economy. F&B in Economy is purchasable (pre-ordered or onboard) – the quality and selection are satisfactory. Staff service is good but inconsistent, and needs small improvements to deliver 4-Star.”