Magelline Tickets

3.1 You will receive a Magelline-branded ticket (or, alternatively a Voucher from the Supplier) (in each case, a "Ticket") for each Product you Book, with such Ticket being issued on behalf of the applicable Supplier. In order to access and print your Ticket, you must log in to your Magelline account, and from your bookings choose the already booked product and print or you will be directed to a secure webpage hosted by Magelline that contains a link to your Ticket. Certain Bookings will result in your being provided with an electronic Ticket as well as or instead of a paper Ticket.

 

3.2 You must provide the original, authentic Ticket to the applicable Supplier in order to redeem your Product. Your Booking cannot be honored or redeemed without presenting a valid Ticket. Ensure you read the terms and conditions relating to your booking in order to understand what will be required by the Supplier by way of Ticket presentation.

 

3.3 For security purposes, when redeeming your Ticket you must present a valid photo ID and sign the Ticket.

 

3.4 In some cases, a Supplier may also require that you present the payment card used to purchase your Product at the time of redemption. This typically applies to attraction and show tickets. You should be advised at check-out whether or not this will be required. If you have questions about such a requirement, contact Magelline's Customer Care team.